Privacy Policy

This Privacy Policy explains how Entrysignal collects, uses, and safeguards personal information in connection with commercial office repair, refurbishment, and maintenance services in New Zealand. We are committed to handling information respectfully and in a manner consistent with applicable New Zealand laws, including the Privacy Act 2020. By engaging our services or interacting with our website, you acknowledge that you have read this Policy and understand how we manage your information for legitimate business purposes.

Information we collect. We may collect contact details (such as names, phone numbers, and email addresses), company information, service history, job site addresses, and correspondence necessary to provide quotations, schedule works, and deliver our services. When you visit our website, we may gather analytics about device type, browser, pages viewed, time spent, and interactions with forms. If you contact us by phone or email, we retain relevant communications to assist with follow-up and record-keeping. Where required for safety or building access, we may also collect identification details to facilitate inductions or permits.

How we use information. We use personal information to respond to enquiries, prepare scopes and proposals, schedule and deliver works, manage health and safety processes, arrange access with building managers, and handle billing and administration. We may use aggregated analytics to understand site performance and improve content and navigation. With your consent, we may send occasional updates on maintenance practices or service notices; you can opt out of such messages at any time using the instructions provided in the communication.

Sharing and disclosures. We may share information with trusted suppliers and subcontractors who assist in delivering the requested services, such as electricians, plumbers, or equipment providers. These parties are expected to handle information responsibly and only for the purposes of performing contracted tasks. We may also disclose information where required by law, to protect our legal rights, or to support health and safety obligations on job sites. We do not sell personal information.

Cookies and analytics. Our website may use cookies and similar technologies to remember preferences, enable certain features, and measure site usage. You can manage cookie settings through your browser. Some features may function differently depending on your choices. We use aggregated analytics to understand how visitors use our pages and to refine content that supports decision-making for office repair and refurbishment projects.

Data security and retention. We apply reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, or loss. Retention periods are guided by the purpose of collection, contractual obligations, and legal requirements. When information is *** longer required, we take steps to securely delete or de-identify it.

Your rights. Subject to applicable law, you may request access to, or correction of, your personal information held by us. We aim to respond within a reasonable timeframe and may request verification details to confirm identity before actioning a request. If you have questions about our handling of information, please contact us using the details below.

International transfers. While our services are primarily delivered in New Zealand, certain tools or cloud providers we use may process information in other jurisdictions. Where this occurs, we take steps to help ensure appropriate safeguards are in place. By interacting with our services, you understand that your information may be processed outside New Zealand as part of standard business operations.

Third-party websites. Our website may reference internal pages such as the Contacts and Legal sections for operational and compliance information. External websites are mentioned only where necessary for social media or mapping features; each external site maintains its own privacy practices.

Updates to this Policy. We may amend this Policy from time to time to reflect changes in law, technology, or our operations. The updated version will be posted on this page with an updated effective date. Material changes may be highlighted for clarity. Continued use of our services after changes take effect indicates that you have reviewed the updated terms.

Contact us. For privacy enquiries or requests under the Privacy Act 2020, please reach out via the details on our Contacts page. You may also review related notices in our Legal section. Our business address is 28A Dominion Road, Mount Eden, Auckland 1024, New Zealand, and our service phone is + (64) 27 834-19-05.